What is a vape cartridge?

A vape cartridge is the hardware that holds the cannabis oil.

What does 510 thread mean?

The 510 thread is the most common thread pattern used for most batteries and vape cartridges.

What is a Pen?

A pen is when a cartridge is connected to a battery, thus looks like a pen? 

Is storing with mouthpiece up, the only way to store my cartridge?

Yes, when storing any cartridge, if stored mouth to avoid any leakage

Will the pen get so hot that it may burn me?

Yes, with the battery being a power source, there is a slight possibility that it may over heat.  Some reasons can result from:

  • Not powering off the battery after use
  • Exceeding use recommendations 

What causes a cartridge to leak?

With any cartridge, there is the potential for leakage.  Some reasons can result from:

  • Storing in any position other than with mouthpiece up
  • Exposure to direct sunlight
  • Stored in hot environment

Why is the color coating coming off of my Cypher product?

The special coating process used by Green Tank Tech on the Cypher cartridges and batteries will wear with age.  Although, there is no particular way to stop this aging, avoid storing with any items that may scratch or rub against your Cypher product.

What if my USB charger indicates green (fully charged), but it doesn’t seem fully charged?

Clean your threaded end of both your battery and USB charger with rubbing alcohol (on cotton swab), to ensure solid contact.